Transparency as a First Step to Regulating Data Brokers

Over the past few years a number of legislative bodies have turned their focus to ‘data brokers.’ Data brokers hold huge amounts of data, both personally identifiable and otherwise, but attempts at data regulation have failed to bring them sufficiently out of the shadows. A few recent regulations, however, aim to increase transparency in this secretive industry. While transparency alone will not fully address concerns surrounding the data brokerage industry without additional actionable consumer rights, it is an important and necessary first step.

These bills present a new course for legislatures interested in protecting consumer privacy. The primary effect of these measures is to heighten transparency. The data brokerage industry lacks transparency because these companies do not have direct relationships with the consumers whose data they buy, package, analyze, and resell, and there is no opportunity for the consumer to opt out, correct, or even know of the data that is being sold. For companies regulated by the Fair Credit Reporting Act, such as traditional credit bureaus, customers have the right to request their personal data and request corrections if anything is wrong. But most collectors of data are not covered by the FCRA, and in those instances consumers often agree to click-wrapped Terms of Service provisions that include buried provisions allowing the collecting company to resell their data. Customers are left unaware that they have signed up to have their data sold, and with no assurances that that data is accurate.

Concerns with data brokers center on brokers’ relative opacity and the lack of public scrutiny over their activities. They control data from consumers with which they have no relationship, and in turn, consumers do not know which data brokers may have their data, or what they are doing with it. Standard Terms of Service contracts allow the original data collector to sell collected data to third parties, and allow those buyers to sell the data in turn, which creates a rapid cascade in which consumers, agreeing to the terms of service of one company, have allowed their personal data to proliferate to numerous companies of whose existence they may not even be aware. Proposed legislation would increase consumers’ access to information about how their data is being used, shining a light on the data brokerage industry and enabling consumers to limit the unfettered sharing of their data.

This paper was published by the NYU Journal of Legislation & Public Policy. Dillon took the first iteration of the Global Data Law course and worked subsequently as a Student Research Assistant in the Global Data Law project.